Siemens Home Appliances
Our trained and qualified engineers repair large Siemens appliances at your home, and they are based locally around the Australia.
Some appliance problems can be fixed without the need for a repair, and our troubleshoot yourself information will help you to resolve a variety of common problems that might occur with your Siemens appliance.
Before you book:
● Direct order booking services are for some appliance types only, it is not available for small Siemens appliances such as: cordless, bagged, or bagless vacuum cleaners.
● Direct order booking services are only possible if a customer’s post code is located in an area covered by our own technician service network. (Pls. note: If an area is not covered you will be notified and advised during the process of booking a service of further steps to have a service booking completed). Laundry appliances must be unstacked before arrival of the Siemens service technician to complete a service. Please contact us if you are unable to unstack an appliance before making your booking.
● Online booking is not possible If the appliance is covered by Insurance Policies / Extended Warranty provided by a third party provider.
If, for any of the above reasons or for any other reason, you are unable to make an online booking, questions related to charges applicable, or refund/cancellation policies then, please contact Customer Service at:
Phone: 1300 369 744, 24 hours support (Monday to Friday)
Email: customersupport.au@bshg.com
For further information on our warranty terms and conditions please click the link below:
Manufacturer's Warranty Terms and Conditions
Repair Rates & General Information
GENERAL HEALTH, SAFETY AND SECURITY
For safety reasons, we require the following:
A. Pets be properly confined prior to our technician’s arrival.
B. An adult be present during the technicians visit.
Please enter your E-Nr number below
E-Nr number is the model-number of your appliance. Siemens Service needs it to prepare the visit e.g. providing the needed spare parts to the engineer before the visit. You can find the E-Nr number on the rating plate of your home appliance.
Please have a look into Typeplate finder below.
ID your Siemens appliance
The model number (E-Nr) is shown on the type plate of your appliance. On the right side you can see the type plate and the position of the E-Nr. If you don't know where to find the type plate on or in your appliance please check the appliance identification help on this page.